Health and Safety Services Registration Policies and Procedures General Information All registration is on a first-come, first-served basis. No walk-in registrations at a class will be accepted. You are not registered in a class until we have received your payment in full, and determined that space is available. Payment and registration must be received at least 1 business day before the first day of class. We reserve the right to cancel a class due to insufficient enrollment - we will call you to reschedule.
Drops, Refunds and Transfers Standard Policy Chapter refund and Transfer Policy: TRANSFERS: If you are unable to attend the class on the date you registered, we will transfer you to another class (with available space) if you contact us at least 7 business days prior to the first class date.
REFUNDS: If you need to cancel your enrollment in a class, a full refund, less a $15 administration fee (per class, per person), will be given, if you notify us at least 7 business days, prior to the first day of the class you are scheduled to attend. A refund will not be issued if you do not attend the class in which you were enrolled or to which you were transferred.
Class Information: Please arrive on time. Late arrivals will not be admitted to class and you will be considered as not attending the class. Most of our courses utilize video learning, group discussion, and practice sessions. Because of these interactive training methods, students must attend all class sessions to receive certification. Students will be required to actively participate. Please wear comfortable, loose-fitting clothing that will allow for kneeling and lying on floor mats as required by the training. |