Internet Site Privacy Policy

This web site is owned and operated by or on behalf of the American Red Cross, Cape Cod and Islands Chapter. We recognize that visitors to our site may be concerned about the information they provide to us, and how we treat that information. this Privacy Policy addresses those concerns. This policy may be changed or updated rom time to time.

If you have any questions about our Privacy Policy, you can contact us at:

American Red Cross, Cape Cod and Islands Chapter

286 South Street, Hyannis, MA 02601

tel. (508) 775-1540 or email us at: arc@cape.com

We are available to answer your questions or hear your concerns.

Our policy The American Red Cross, Cape Cod and Islands Chapter uses its best efforts to respect and protect the privacy of our online visitors and donors. We will not share your e-mail address (or mailing address) with third parties.

Is Credit Card Information Secure? We care about the safety and security of your transaction. We use high grade encryption and the https security protocol to communicate with your browser software. This method is the industry standard security protocol, which makes it extremely difficult for anyone else to intercept the credit card information you send us. Companies we work with to process credit card transactions also use high grade encryption and security protocols. Contributions may also be made by calling toll-free (508) 775-1540.

Is My Personal Information Secure?  Yes. The same high grade encryption and https security protocols used for financial transactions on our site used in collecting any other personal information.

We Care About Doing It Right In addition to maintaining privacy and security controls over information you share with us, the American Red Cross, Cape Cod and Islands Chapter, works to accurately process your donation information. During business hours, staff are available to answer questions about your financial donations toll-free at (508) 775-1540 or via arc@cape.com. The American Red Cross, Cape Cod and Islands Chapter employs error checking procedures to make certain transactions are processed completely and accurately. As necessary, changes are made to improve our systems. And, independent external and internal audits are conducted to ensure the privacy, security and appropriate processing of your information on our site.

How Do We Use "Cookies"? Visitors should be aware that non-personal information and data may be automatically collected by the American Red Cross, Cape Cod and Islands Chapter web site through the use of "cookies". "Cookies" are small txt files a Web site can use to recognize repeat visitors, facilitate the visitor's ongoing access to and use of the site, and allow a site to track usage behaviro and compile aggregate data that will allow content improvements. Cookies are not programs that come into a visitor's system and damage files. Generally, cookies work by assigning a unique nmber to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. The American Red Cross, Cape Cod and Islands Chapter uses "cookie" technology only to obtain non-personal information from its online visitors in order to improve visitors' online experience and facilitate their visit within our site.

Note to Parents on Our Privacy Policy The American Red Cross, Cape Cod and Islands Chapter welcomes children to learn more about our organization and, where appropriate, find opportunities to serve their communities through American Red Cross training programs and volunteer activities. However, we encourage this to be done only with their parents' knowledge and supervision. For this reason, the American Red Cross, Cape Cod Islands Chapter follows the guidelines for interactive electronic media, published by the Children's Advertising Review Unit of the Better Business Bureau.

Thank you for visiting this site. Please contact us should you have any questions about the operation of the site.

Updated September 30, 2006