Disaster Services BASIC COURSES DISASTER ASSESSMENT (ARC 3067-1) Initially Disaster Assessment workers determine the impact of the disaster on the community. Once public safety personnel have contained the disaster, Red Cross survey teams go to work to assess the damage.  By taking this class, you will learn how to locate impact information, organize survey teams, what to look for, and how to prepare survey reports.  Prerequisite: Introduction to Disaster Services COMMUNITY SERVICES OVERVIEW (ARC 3068-6) This course provides basic information about the activities of the Community Services group which includes sheltering, feeding, bulk distribution and community programs.  Participants will learn about the skills and abilities needed by Community Services workers and how they can get started at our chapter.  Prerequisite: Introduction to Disaster Services SHELTER OPERATIONS (ARC 3068-11) This class provides information on opening, maintaining and closing shelters, space management, equipment and supplies and problem solving.  Prerequisites: Introduction to Disaster Services; Community Services Overview SHELTER SIMULATIONS (ARC 3068-12) The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful shelter operation.  Prerequisites: Introduction to Disaster Services; Community Services Overview; Shelter Operations LOGISTICS: AN OVERVIEW (ARC 3071-1) Introduces participants to the management of material and logistical resources on disaster operations at the chapter level.  Prerequisite: Introduction to Disaster Services LOGISTICS SIMULATION (ARC 3071-2) The purpose of this training is to provide participants an opportunity to practice the knowledge and skills needed to run a successful logistical operation in their local chapter.  Prerequisites: Introduction to Disaster Services; Logistics: An Overview CLIENT CASEWORK: Providing Emergency Assistance (DSCLS202A) This class describes how a chapter assigned caseworker meets the disaster caused emergency needs of families and individual.  It teaches interviewing skills, paperwork, Red Cross service policy and community social service resources.  Prerequisite: Introduction to Disaster Services ERVs: READY, SET, ROLL (ARC 3068-4) This workshop is designed to provide information on the Emergency Response Vehicle (ERV) in order to qualify volunteers as drivers and crewmembers for each vehicle and teach proper Red Cross vehicle use. Prerequisites: Introduction to Disaster Services; Community Services Overview; current certification in First Aid/CPR, valid driver’s license DISASTER HEALTH SERVICES: OVERVIEW (3076-1F) The purpose of this training is to provide basic information about the activities of the Disaster Health Services activity. Participants will learn about what various knowledge, skills and abilities are needed by Disaster Health Services staff. Prerequisite: Introduction to Disaster Services DISASTER HEALTH SERVICES SIMULATION (ARC 3076-2F) The purpose of this course is to provide participants an opportunity to practice the knowledge, skills, and abilities needed to work in the Disaster Health services on a relief operation.  Prerequisite: Introduction to Disaster Services, Disaster Health services Overview, current licensure for working in DHS, and (recommended) Family Services: Providing Emergency Assistance DISASTER MENTAL HEALTH: AN OVERVIEW (ARC 3077-2) The purpose of this training is to help participants to understand the roles, responsibilities and benefits of the Disaster Mental Health activity. Participants will learn how Disaster Mental Health supports both the relief operation and clients within the disaster affected community. Prerequisite: there are no prerequisites for this course DISASTER KITCHEN TRAINING (ARC 3068-30) The purpose of this course is to prepare Red Cross and partner agency staff to work at a kitchen site and prepare large numbers of meals for those affected by a disaster. Activities at a kitchen site include: preparing the food in the kitchen and working in the yard/supply area and mobile feeding area, if needed. Prerequisite: • Introduction to Disaster Services, Mass Care: An Overview COLLABORATING TO ENSURE EFFECTIVE SERVICE DELIVERY (ARC 3089-4) This course prepares Red Cross employees and volunteers to establish collaborative relationships that contribute to coordinated disaster response and help ensure effective service delivery. The course will also prepare participants to begin conducting liaison activities in the chapter. Prerequisites: Introduction to Disaster Services. EMERGENCY OPERATIONS CENTER/INCIDENT COMMAND LIAISON (ARC 3089-5) The purpose of this course is to prepare Red Cross volunteers and employees who will be assigned to government and emergency settings to work collaboratively with Red Cross partners, helping to ensure a coordinated response that results in effective service delivery. Prerequisites: Introduction to Disaster Services, Collaborating to Ensure Effective Service Delivery, operational experience MASS CASUALTY DISASTER (ARC 3079 1F) This course prepares employees and volunteers to provide an effective initial response to a mass casualty disaster. Prerequisites: Introduction to Disaster Services and operational experience PUBLIC AFFAIRS IN DISASTER 1 (ARC 3080 1F) The course purpose is to learn to implement, maintain, and conclude public affairs in support of disaster operations. Prerequisites: Introduction to Disaster Services. SAFE FOOD HANDLING WORKSHOP This course is to teach participants how to provide safe food to disaster clients, emergency responders and Red Cross staff on disaster relief operations. Prerequisites: Introduction to Disaster Services. MASS CASUALTY DISASTERS (ARC 3079-1) This course prepares employees and volunteers to provide an effective initial response to a mass casualty disaster. Prerequisites: Introduction to Disaster Services and operational experience WEAPONS OF MASS DESTRUCTION/TERRORISM: AN OVERVIEW ARC 3079 2F The purpose of this course is to provide basic information about the issues and safety concerns in performing our work in an environment involving a Weapons of Mass Destruction and/or Terrorism (WMD/T) incident. Participants will learn about the skills, abilities, and knowledge needed by disaster workers performing duties in this environment. Prerequisites: Introduction to Disaster Services MANAGING TOTAL DIVERSITY This course is part of the family of courses that make up the Diversity Curriculum for the Red Cross in its commitment to Total Diversity. This course shifts from just teaching awareness of cultural norms to a competency focused approach that helps managers and supervisors become full participants in Red Cross effort to achieve diversity in people, programs and services. Prerequisites: there are no prerequisites WORKING WITH TOTAL DIVERSITY This course is a skills-based training that provides tools for creating inclusive relationships with colleagues and clients. It focuses on the conversational skills participants will need to be effective in working and serving in diverse communities. Prerequisites: there are no prerequisites PUBLIC SPEAKING WORKSHOP COURSE (ARC 5014-F) The workshop is designed to (1) increase participants’ ability to be effective public speakers on behalf of the Red Cross, (2) develop participants’ knowledge of the core concepts of public speaking, and (3) introduce participants to techniques for developing public speaking ability: The workshop covers how to plan and deliver presentations and key factors that affect overall public speaking performance. Participant exercises are a significant part of the workshop. Prerequisites: there are no prerequisites FUNDAMENTALS OF FACILITATION AND INSTRUCTION (ARC 3090-1F) The purpose of this self study course is to provide basic information about the skills, abilities, and knowledge needed to become a Basic and Intermediate instructor and facilitator for the American Red Cross Disaster Services Training System. Participants will learn how to represent the Red Cross, what functions and methods are used by effective instructors, and how to prepare for, conduct, and evaluate Disaster Services training courses and simulations. Prerequisites: Introduction to Disaster Services, three other Basic Disaster Training Courses INTERMEDIATE COURSES (The following courses require a 5898H Application) FOUNDATIONS OF DISASTER MENTAL HEALTH (ARC 3077-4) The purpose of this basic level Disaster Services training is to prepare licensed mental health professionals to provide for and respond to the psychological needs of people across the continuum of disaster preparedness, response and recovery. Participants will be licensed mental health professionals who are considering becoming involved in Red Cross disaster mental health (DMH) preparedness, response and recovery activities at their local Chapter. Prerequisites: Introduction to Disaster Services MASS CARE II The purpose of this course is to prepare Red Cross paid and volunteer staffs to establish, operate, and phase out Mass Care services on a State or Major disaster relief operation so that victims' needs are met in a timely and cost-effective manner. Prerequisites: Mass Care: An Overview, Shelter Operations, Supervision in Disaster, Experience equivalent to a supervisor in the Mass Care function on a disaster relief operation. DISASTER KITCHEN SUPERVISION (ARC 3068-5) The purpose of this intermediate level Disaster Services course is to provide the volunteers and employees of the Red Cross and other partner agencies with the knowledge, skills and abilities required to supervise the staff and tasks conducted at a disaster relief operation kitchen. Participants must be able to lift 50 pounds. Participants should also Be ranked as Supervisor or higher in the Community Services Group and have one or more experiences at a kitchen site (working with the Kitchen Supervisor, Yard Supervisor or Mobile Feeding Supervisor) OR have worked at a large food service or hospitality site (e.g. school cafeteria, restaurant, caterer, etc.) and have knowledge of how the Red Cross provides service to a disaster affected community. Prerequisites: Mass Care: An Overview, ERV, Ready, Set, Roll, Shelter Operations, Logistics: An Overview, Logistics Simulation, Disaster Kitchen Training PUBLIC AFFAIRS IN DISASTER II (ARC 3080-2F) The purpose of this course is to examine the scope and responsibilities of the Public Affairs function, in order to provide a framework in which to apply your public affairs knowledge, skills, and experience on a large disaster relief operation. Prerequisites: Public Affairs in Disaster I, experience as paid or volunteer public affairs professional and experience in the Public Affairs function on a disaster within or beyond the local unit, familiarity with Foundations of Disaster Services Program, familiarity with Public Affairs (ARC 3038) ADVANCED COURSES (The following courses require a 5898H Application) FAMILY SERVICE SUPERVISION 1 (ARC 3072-3F) The purpose of this course is to prepare assistant casework supervisors to work directly and effectively with interviewers to provide efficient and consistent emergency disaster assistance to families. The course deals with supervisory knowledge and skills and the process of helping interviewers. Prerequisites: Introduction to Disaster Services, Family Services: Providing Emergency Assistance FUNDAMENTALS OF CHAPTER DISASTER OPERATIONS MANAGEMENT (ARC 3081-30) This training is to prepare Red Cross employees and leadership volunteers to manage a small disaster relief operation, which is Chapter managed and at least partially funded by the national Disaster Relief Fund. Prerequisites: Introduction to Disaster Services, Family Services: Providing Emergency Assistance, Community services Overview, Disaster Assessment, Collaborating to Ensure Effective Service Delivery, familiarity with Client Assistance Card operations SERVICE DELIVERY SITE MANAGEMENT (ARC 3081-40F) This course is to prepare Red Cross volunteers and employees to establish, operate, monitor and close a service delivery site, to meet the needs of disaster clients in a timely and cost-effective manner. Prerequisites: Introduction to Disaster Services, Supervision in Disaster, Fundamentals of Chapter Disaster Operations Management, ranked and served as a supervisor in any group activity in a service delivery site on at least one multi-chapter relief operation SUPERVISION IN DISASTER (ARC 3086 F) The purpose of this course is to prepare participants to function effectively as Disaster services supervisors. Prerequisites: Introduction to Disaster Services, the basic course for which the participant expects to become a supervisor, experience as a worker in that function DISASTER INSTRUCTOR SPECIALITY TRAINING (ARC 3090 F) The purpose of this course is to prepare instructors of Basic and Intermediate Disaster Training Courses for effective teaching, thereby ensuring uniform and quality disaster training consistent with Red Cross policies and the regulations and procedures of Disaster Services. Prerequisites: Introduction to Disaster Services, three other Basic Disaster Training Courses, Fundamentals of Instruction and Facilitation